From being the fourth best city for outdoor activities to being the seventh healthiest place and the 10th best city to live in the U.S., Niche.com has awarded Bellevue, WA, numerous excellent rankings. Such accolades prove the city is a great place to live, so it won't be surprising to see it gain more residents.
As a Bellevue landlord, that's fantastic news because more residents mean more opportunities to keep your properties filled with excellent tenants. And with an online tenant portal, you'll find it easier to grab those opportunities.
Keep reading this guide from the PMI Arka team to discover why you need such a portal.
Simplified Communication
The best tenant portals provide an innovative landlord-tenant communication system through their built-in messaging features. With this feature:
- You and your tenants can message each other in real-time
- You can automate sending property-related notifications and requests (e.g., maintenance schedules)
- Your tenants can file online repair requests
- You and your tenants can view crucial lease-related documents online
Since the portal is a platform dedicated to just you and your tenants (or your property manager, if you have one), you won't have to sift through junk or spam mail. It minimizes the risk of missing crucial messages between you and your tenants.
Convenient Payment Methods
A tenant portal benefits renters by giving them convenient ways to pay rent online. You'd want to take advantage of this, considering that, per Forrester, digital payment is now the most used payment method in the country. In 2023, nearly seven in ten online American adults paid for a purchase using digital means.
You, the landlord, can also benefit since the portal's rental management software lets you enjoy the following perks of online rent collection:
- Real-time payments
- Ability to track who has paid and who hasn't on the go
- Use the portal's messaging system to send reminders about payments
- Keep an online ledger for more straightforward and accurate accounting and recordkeeping
With those rental property management tools, you can simplify lease enforcement for you and your tenants.
Enhanced Tenant Experience
The convenience an online portal gives tenants can be critical to their satisfaction with you, their landlord.
One reason is that most modern consumers prioritize convenience over other aspects, such as price. Indeed, per RetailCustomerExperience.com, convenience is the top priority of 84% of people who shop online for consumables.
With a portal allowing your renters to message you, pay rent, and check rent-related documents conveniently online, it can help boost their overall tenant experience. The happier they are, the more likely they'd want to renew their lease.
Reap the Benefits of a Tenant Portal Today
From simplifying landlord-tenant communication to delivering convenience and enhancing tenant experience, these are just a few of the many other great perks you can get from a tenant portal. So, consider investing in one as early as today.
Partner with our property management firm, PMI Arka, and you can enjoy such innovative technology. You can even have us take over your entire management process, as we offer full-service management solutions to property owners in Bellevue, WA. We're also a proud franchisee of PMI, the nation's largest franchise network for property management services that manages over $52 billion of assets.
So, drop us a line today, and we'll happily give you a free rental analysis!
